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How to create, change, or delete profiles

People who live together in a single household can have their own personalized ROBAT experience. You can have up to 4 profiles on a single ROBAT account.

| Note: Outside Household Member accounts have 1 profile and cannot create additional profiles.

Each profile allows for its own:

  • Maturity level
  • Specific viewing restrictions
  • Profile lock
  • Viewing activity log
  • Subtitle appearance
  • Playback settings
  • Personalized content suggestions
  • My List
  • Ratings
  • Email (for notification emails, and only profiles with All Maturity ratings)

| Note:  Outside Household Member accounts have 1 profile and cannot create additional profiles.

  1. Go to the Manage Profiles section:
  2. Select Add Profile.
  3. Name the profile.
  4. Select Continue or Save. The new profile should show on the list of profiles on your account.

 

If you can’t create a profile from your device, visit robattv.com on a web browser and follow the steps above.

You can delete profiles on most devices. The main profile on your account can’t be deleted. To delete the current profile, you may need to switch to another profile to complete the steps below. Once you delete a profile, the viewing history for that profile will no longer be available.

 

  1. Go to the Manage Profiles section:
  2. Choose the profile you want to delete and select the Edit icon.
  3. Select Delete Profile.

 

If you can’t delete a profile from your device, visit robattv.com on a web browser and follow the steps above.

You can customize profiles on most devices.

 

  1. Go to the Manage Profiles section:
  2. Choose the profile you want to change and select the Edit icon.
  3. Change the name, image, language, or maturity on the profile.

 

| Note:  Changes to maturity rating cannot be made on a TV or streaming device.

 

Select Done or Save.

 

If you can’t edit a profile from your device, visit robattv.com on a web browser and follow the steps above.

Only the Primary Account Holder can access and edit parental controls and permissions for individual profiles. Your account password is required to edit Viewing restrictions or to add, change, or remove a Profile Lock.

To edit settings for an individual profile:

  1. Go to the profile settings section:
  2. Choose the profile you want to change and select the Edit icon.
  3. Select the setting you want to edit for that profile.
  4. Save/Submit changes.

 

For more information, see Parental Controls on ROBAT.

You can add a different email address to any secondary profile to receive personalized recommendations and other communications from ROBAT. Email addresses associated with secondary profiles can’t be used to sign in to your ROBAT account.

To add or change the email associated with a secondary profile:

 

  1. Using a browser, sign in to the profile you want to edit.
  2. Go to the Account page.
  3. Select Profiles, then choose your profile.
  4. Select Email.
  5. Enter the desired email for the profile.
  6. Select Add Email.

 

You can select Change Email or Delete Email if you are updating an existing email.

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